The Teenager Epidemic
Do the results of your email marketing campaign leave you feeling like a teenager screaming “No one ever listens to me”? If so, you’re not alone. You are part of an epidemic with symptoms of high complaint rates, low click-throughs and most importantly, low open rates. Luckily, there are tips and tricks to consider to make your email marketing campaign more effective.
Your Diagnosis
Like anything, effort pays off. An email will only be as effective as the time you put into it. You cannot create a quality email campaign in twelve seconds. Because we send so many emails a day everyone thinks they have become an email expert. How many times have you heard a co-worker ask someone if they received an email only to hear, “Oh yeah, I think I remember that coming in, I was going to take a look at that later.” And let’s be honest, that “later” never came.
The reason their email was never read is simple, it lacked a subject line that is vital to the receiver at that moment; and that is the same reason your emails are not being opened. Think about this: If someone only has three minutes before a meeting and has 30 unread emails in their inbox, they will probably take a quick scan to see if there is an email they need to open right then–if not, they head to the meeting. Chances are that by the time the meeting ends your unopened email will be buried behind 30 other emails begging for attention. The odds of anyone opening an email from a company they don’t do business with are slim to none, especially considering it may have been passed over once already.
The Prescription
There are several strategies that go into making an effective email marketing campaign, some of which Thomas outlined here. However, one of the most important techniques to improving your email marketing efforts is creating a subject line that makes people think they must open this email right away. Crafting a subject line can be an easy process when you understand and follow a pattern that works for your audience.
Tricks That Create High Open Rates
- Keep your subject line around six words
- Don’t use complete thoughts
- Be creative, don’t be afraid to use humor when appropriate
- Say what is in the newsletter versus stating it is a newsletter
- Use an ellipses to heighten interest…
Nothing inside your email matters unless you can get the recipient to open the email. You can have an amazing contest, sale, story or design but unless you get them to open the email none of it matters. There are quality email marketing services that know the best approaches toward ensuring a successful email marketing campaign. Don’t become the email being set aside for “later.”
These tips have worked for us in getting high open rates. I am curious to know what you have tried doing with your subject line that has worked great for you?

Blatantly stating the benefits inside an email upfront in the subject line has worked for me. Just as an example: “Reach Your Fitness Goals for 30% Less.”
Another point to make is avoid using words in a subject line that trigger spam filters like “free” or “promise.” Also, limit your use of exclamation and question marks.
Nice post! What did you mean by “use an ellipse”? – I don’t think I’ve heard that term.
Thanks, Brad! One other good tip is to make the body of the email scannable. Headers and bold text make it so someone knows exactly what your email is about at a glance. Otherwise, they may just click on “mark as unread” like I do and never get back to it.
One thing to stay away from is using caps lock. It does bring attention to your email, but it is negative attention. I know I am less likely to open an email I find annoying.
Thank you for your comments and questions.
Taylor – I agree that hitting the point right in the subject line is a good way to get opens.
Marilyn – an ellipse is … When used to break up the sentence at an intriguing point it makes people want a resolution to your thought.
Aubrey – Nothing speaks of spam more than CAPS lock, or “Health products that make you grow”